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FAQ

How do I sign up for a course?

Simply create a Pathways for Families account and then register for the course of your choice. Choose Register Now to get started.

What is the cost of taking an online course on the Pathways for Families?

Some courses are free and others are available for a fee. Our full course catalog is located here (Course Catalog) so please refer to the specific details listed on each course’s homepage for pricing and payment details.

Do I have to complete each course in a single sitting?

No. Once you have created a Pathways for Families account, you can log-in and log-out of the course as frequently as you would like. Your progress and answers to questions will be tracked and saved in-between sessions.

How do I access my account after I have logged out of the Pathways for Families?

Simply click the “Log-in” button in the header of this page and provide your username and password to access your account and all of the courses for which you are registered to complete.

What are the computer and system requirements for taking an online course on this platform?

Pathways for Families courses work best on current versions of most major web browsers, including Chrome, Firefox, and Internet Explorer. Adobe Flash plugin may be required for some course modules.

Who do I contact if I experience a technical issue while taking an online course?

Email onlinelearning@familiesfirst.org.

Who do I contact if I have a question about the content of a course?

Email onlinelearning@familiesfirst.org.

How do I suggest topics for new courses?

Send your suggestions to onlinelearning@familiesfirst.org.

How can I learn more about Families First?

You can visit our webpage Families First to learn more about the impact we are making on children and families.

For all other questions, feel free to email us at Onlinelearning@familiesfirst.org.